27+ Years of Life Science Expertise
FirmaTRUST delivers biotech IT, cybersecurity, and compliance. Over 27 years.
200+ biotech companies served. 25+ biotech IPOs supported. 80+ mergers and acquisitions guided.
We back biotechs at every stage: startup, R&D, clinical trials, IPO, and commercialization.
Specialized Biotech Services
Our engineers know biotech inside and out. We deliver expert support for:
- HPC (High Performance Computing)
- Large Data Networks
- Lab Networks
- GxP Services
- LIMS (LabWare, LabVantage)
- Benchling
- ELNs (Electronic Lab Notebooks)
- Compliance and Regulatory Services
97% Client Satisfaction Across 10,000 Reviews
Total transparency. Every ticket. Every hour. Every report.
- Live dashboard of every ticket, with analysis
- SLA (Service Level Agreement) reporting
- Every hour worked, with service notes, submitted for your review
- Weekly and monthly IT service reports with trend analysis
- Monthly KPI (Key Performance Indicator) reports
AI Governance & Monitoring
Govern the AI you have and build the AI you need. FirmaTRUST helps you safely put AI to work. We design governance, implement guardrails, and provide 24/7 monitoring to protect your data.
SOC 2 Type II Certified
Fewer than 5% of our competitors hold SOC 2 certification. Cyber threats are relentless. Your sensitive data, systems, and networks demand proven security processes. We deliver them.
Real Humans. Real Time. 24/7/365 Cybersecurity Monitoring & Response
A full Security Operations Center as a Service (SOCaaS), powered by a leading SIEM platform. Incident Response Plan included.
AI-Powered Proactive IT
We stop problems before they start. AI analyzes potential issues and automatically generates tickets. Fast resolutions. Minimal disruption.
Real Humans. Real Time. 24/7/365 IT Systems & Network Monitoring & Response
Our Global Operation Center (GOC) watches your systems and networks around the clock. Real-time monitoring. Rapid response. Maximum uptime and performance.
Real Humans. Real Time. 24/7/365 Service Desk
Reach a live technician anytime. Day or night. Weekends and holidays. Phone, email, or chat.
Your Dedicated Engineering Team
Same team. Every time. Built for consistency and efficiency. Your team includes:
- Technical Account Manager
- Network Engineers
- Security Engineers
- Systems Engineers
- Linux Engineers
- AWS, Azure, and GCP Specialists
- Service Field Engineers
- Service Desk
CLS Member Benefits
FREE IT Design Services for new startups—build right from day one.
FREE IT Cost Analysis to optimize technology spend.
FREE Security Posture Assessment—know where you stand.
50% Discount on initial IT Audit & Assessment.
50% Discount on initial IT Design Implementation for new startups.
15% Discount on ongoing Managed IT Services (24/7/365).
50% Discount on SOCaaS when bundled with Managed IT Services.
25% Discount on standalone SOCaaS.